Version 2.0 2023
Last Updated January 1, 2023
PACCAR Inc, including all our subsidiaries and affiliates (“PACCAR”, “we”, “us”, and “our”), is committed to protecting your personal data. This privacy statement (the “Statement”) provides you with information regarding how we process your personal data including:
This privacy statement applies to personal data collected by PACCAR. If we collect and use your personal data in any context not covered by this Statement, we will give more specific information in addition to the information provided here. If you are a European citizen (including citizens from Russia and Turkey), we recommend you also review the privacy statement of PACCAR Holding B.V., which is located at https://www.daf.com/en/legal/privacy-statement.
We may update portions of this Statement from time to time and will alert you that changes have been made by indicating on the Statement the date it was last updated. You can find the date of the last update at the top of the Statement. Keep in mind that your use of the Website (as defined below) and PACCAR’s services means that you accept the current version of this Statement as posted on the site at that time. We encourage you to re-visit this Statement on occasion to learn of any changes.
If you have a disability which prevents you from electronically accessing this Statement and require it to be provided in an alternative format (for example, audio, large print), you can contact us using the information below.
To contact PACCAR with any questions or requests pertaining to your personal data, you can utilize the following contact information:
PACCAR Inc
Data Privacy and Protection Department
P.O. Box 1518 Bellevue, WA 98009
+1 (844) 664-1999
DataProtection@paccar.com
For any questions pertaining to PACCAR’s European companies, including exercising your rights as a European data subject or questions about data transfers within or outside of the European Economic Area (“EEA”), you can contact the following email address: dataprotectionofficer@daftrucks.com.
PACCAR collects certain personal data from you if you visit our websites, use our apps, or if you interact with PACCAR in the other ways described below, including through in-person interactions at physical locations.
PACCAR operates a variety of different websites and apps related to the services we provide. These include but are not limited to, PACCAR.net and e-Portal, PACCAR’s truck brand and division websites, PACCAR Financial Services website, PACCAR Parts and Service website and app, PACCAR Winch website; PACCAR Solutions Database, Kenworth TruckTech+, Kenworth Essentials app and SmartLINQ (collectively, including all apps, the “Websites”). When you visit the Websites, we collect certain information about you.
You may also choose to provide us with your personal data through sources other than the Websites. For example, if you sign up for one of our rewards programs, incentive contests or sweepstakes, if you interact with us at trade shows, or if you attend an event that we host or sponsor.
We also collect personal data when you apply for or express interest in a career opportunity with PACCAR.
PACCAR collects information directly from you or, where applicable, your employer, automatically from your device, and from third party sources like directories or databases.
The personal data that PACCAR collects from you, your employer, or third parties includes:
PACCAR uses this personal data for the following purposes:
The pseudonymous personal data that PACCAR collects automatically from the device(s) you use to access the Websites, some of which may be considered personal under applicable laws and regulation, includes:
PACCAR uses this personal data for the following purposes:
We provide more information about cookies and describe the opt-out procedure in the Your choices and rights section below, and in our Cookie Statement.
PACCAR Customers are either direct customers of PACCAR or customers of authorized dealers (such as Peterbilt, Kenworth or DAF Importers, dealers, service partners and TRP Parts Distributors).
If your employer is a customer of PACCAR, we collect the following information about you:
We use the information we collect for the following purposes:
If your employer is a business partner of PACCAR, we collect the following information about you:
We use the information we collect for the following purposes:
If your employer enters into a contract with PACCAR for Peterbilt SmartLINQ, Kenworth TruckTech+, DAF Connect, or any other data-logger, your vehicle will be monitored remotely. Although the information that PACCAR receives through these services relates to the vehicle, rather than an individual driver, this information could be considered personal in certain jurisdictions.
If you purchase a PACCAR vehicle equipped with a telematics system, PACCAR may also collect information from your vehicle on a real-time basis about its mechanical condition, such as diagnostic data, odometer readings, oil and fluid levels, tire pressure, fuel economy and its precise geolocation. PACCAR does not associate this information with an individual driver.
If you are a driver for one of our customers, we collect the following categories of information:
We use the information we collect for the following purposes:
Please be aware that we also collect data from public sources such as credit agencies, Chambers of Commerce, or other governmental institutions.
In addition to the reasons set forth above, we may use any of your personal data we collect as we believe to be necessary or allowed:
We also may use and disclose information that does not identify you because it is in the form of aggregated or statistical data.
Different retention periods apply for different types of personal data that we collect. We keep your personal data for as long as necessary:
We may disclose your personal data to the following categories of parties:
We also may disclose your personal data when we reasonably believe it is required:
Additionally, we may transfer information to any other third party with your consent to do so.
PACCAR does not sell your personal data to third parties.
If our disclosure of personal data requires us to transfer your personal data outside of the EEA, UK, or Switzerland, we provide additional details on cross-border transfers in the section below International Transfer.
We care about protecting the availability, integrity, and accuracy of your personal data. Accordingly, we have implemented several security measures to help protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access.
You are not obligated to provide us your information. However, if the information is necessary to reply to your requests or answer your questions, we may not be able to assist you without it.
You may opt out of promotional communications at any time by following the unsubscribe instructions included in the communications we send you. If you have any questions, you may contact us at dataprotection@paccar.com.
We use cookies on this website, which are small data files sent by websites to your hard drive through a web browser to enable the site to recognize your web browser, record activities, and ensure proper functionality of the website. If you wish to opt out of the use of cookies on the Website, you can find more details in PACCAR’s Cookie Statement. How to opt out depends on the type of browser and/or device you are using.
If you wish to opt out of the use of cookies by third parties, you can do so either directly from their website or through an industry-developed web page. If you go to www.aboutads.info/choices, you can learn how to exercise choice regarding the collection of information about your online activities over time and across multiple third-party websites, online services, devices, and applications for interest-based advertising purposes.
For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.eu.
Under the laws of the EEA, UK, and Switzerland, certain data we collect is considered “personal data.” We may have certain obligations and you may have certain rights with respect to this data.
PACCAR is a global company with headquarters in the United States.
Under the European General Data Protection Regulation (GDPR) or equivalent laws, some countries may be deemed to not provide an adequate level of data protection for your personal data. When we transfer personal data outside of the EEA, UK, or Switzerland, we ensure that appropriate protections are in place. These protections may include a legal mechanism such as the standard contractual clauses approved by the European Commission, which helps to ensure that the parties to whom we disclose your personal data uphold the same or similar standards of data protection as PACCAR.
If you are located in the EEA, UK, or Switzerland, PACCAR may act as the controller as defined under applicable law when processing personal data.
PACCAR’s legal basis for processing your personal data depends upon the specific context in which we collect or use it. In many cases, we will process your personal data based on our legitimate interests. These legitimate interests include operating our websites, managing our recruitment and marketing efforts, and providing our products and services. You have a right to object to processing on the basis of legitimate interests.
If consent is the legal basis, for example in certain situations when we send you marketing communications, we will obtain your consent and let you know how you can withdraw your consent.
Our other legal bases for processing include contractual and legal obligations.
For additional details regarding our legal basis for processing, please refer to the privacy statement of PACCAR Holding B.V., which is located at https://www.daf.com/en/legal/privacy-statement.
Users in the EEA, UK, and Switzerland may have certain rights related to their personal data. This includes the right to access, correct and receive a copy of your personal data, the right to deletion of your personal data, the right to data portability, the right to restrict the processing of your personal data, the right to object or withdraw consent to the processing of your personal data, and the right to lodge a complaint with a regulatory authority. If you are a user in the EEA, UK, or Switzerland and have questions regarding how to exercise your rights with PACCAR or wish to submit a request, please contact dataprotectionofficer@daftrucks.com.
The California Consumer Privacy Act or “CCPA” applies to the collection, use, and disclosure of “personal information” collected from California residents (as those terms are defined by the CCPA).
If you are a California resident, the CCPA requires us to disclose to you the categories of personal information we collect, our business and commercial purposes for collecting, using, sharing, or selling such personal information, the categories of sources from which we collect personal information, the categories of personal information we have disclosed, shared, or sold for a business or commercial purpose in the preceding 12 months, and the categories of third parties with whom we share personal information. We have provided these disclosures in this Statement, and below are additional details.
In the preceding twelve (12) months, the personal information that PACCAR has collected, which we describe in more detail above in the section What personal data do we collect, and how do we use it, fall into the following categories under the CCPA:
PACCAR may have collected the following categories of sensitive information in the preceding twelve (12) months:
PACCAR obtains the personal information listed above from the following categories of sources:
In the preceding twelve (12) months, PACCAR has disclosed the following categories of personal information for a business purpose:
We disclose personal information for business purposes to the following categories of third parties:
In the preceding twelve (12) months, we have not sold any personal information, including sensitive personal information.
PACCAR does not disclose your personal information to third parties for the purpose of cross-context behavioral advertising, but you may see PACCAR ads on third party websites and applications. PACCAR, however, has not shared, as that term is defined in the CCPA, your personal information including sensitive personal information with these or other parties in the preceding twelve (12) months.
Under the CCPA, you or an authorized agent acting on your behalf, may have the right to: (i) know information regarding the personal information PACCAR collects and request access to your personal information, (ii) know what personal information PACCAR sells or shares and to whom, (iii) request deletion of your personal information, (iv) request correction of inaccurate personal information, (v) opt out of the “sale” and/or “sharing” of your personal information (as those terms are defined by the CCPA), and (vi) not be discriminated against for opting out or exercising any of your rights under the CCPA. If you submit a request, we may ask you to provide certain information to compare against our records to verify your identity and respond to your requests. We will endeavor to respond to your requests within forty-five (45) days of receipt of your request, after proper verification, unless we need additional time, in which case we will let you know. You may submit a request under the CCPA by:
We will not discriminate against you for exercising any of your CCPA rights.
PACCAR provides special rewards, incentives, offers and benefits to customers and dealers who participate in our loyalty rewards programs, sweepstakes, incentive contests, or other similar promotional campaigns, or who sign up to receive communications from us via email, text, chat, and social media (collectively, the “Programs”). Information we request when individuals sign up may include your name, address, email address, phone number, type of phone, company name, company website, and your role or title. Because our Programs involve the collection of personal information, they might be interpreted as a “financial incentive” program under the CCPA.
Depending on the program, you may opt-in online by completing all questions and agreeing to the terms and conditions, through your employer, or by contacting the division of PACCAR offering the Program. You may withdraw from participating in a Program at any time by contacting us using the designated method set forth in the applicable Program disclosure or rules or by using the unsubscribe methods provided for that communication channel. You can find a full description of the terms and conditions within each applicable Program.
We generally do not treat consumers differently if they exercise a privacy right under California law. However, where you need to voluntarily provide the personal information requested to participate in the Program, we are offering you a benefit that is reasonably related to the value of your data to us in connection with the benefit. Our reasonable determination of the estimated value of the personal information you provide to us when you sign up for that benefit takes into consideration a number of factors, including, among other things, our estimates regarding the anticipated revenue generated from the personal information and the actual and anticipated expenses that we incur in the collection, storage, and use of such personal information in connection with our services.
PACCAR does not knowingly collect or sell any information from or about children under the age of sixteen. If you believe that we have received information of a child, please contact us at DataProtection@paccar.com.
This Statement applies to our websites, corporate activities, and products and services. As a convenience to you, each website may contain links to other sites that may provide useful information or link with other platforms. PACCAR does not control these third-party sites and is not responsible for their privacy practices or content. You should refer to the privacy statements of such third-party sites to find out how they collect and use your information.
